Managed IT Services

Elevate Your Business with Comprehensive Managed IT Services

Embark on a journey of seamless IT operations with our Managed IT Services. We're not just about fixing problems; we're about preventing them, ensuring your business sails smoothly through the digital seas.

Managed IT Services: Your Digital Helmsman
Our Managed IT Services are the compass that guides your business through the ever-changing tides of technology. With proactive management and strategic foresight, we ensure that your IT infrastructure is robust, resilient, and ready for the future.

Services That Keep You Ahead of the Curve

24/7 Network Monitoring: Our vigilant watch ensures your network is always at its peak, preventing downtime before it starts.
Data Backup and Recovery: Safeguard your critical data with our comprehensive backup solutions, ready to restore at a moment's notice.
Cybersecurity: Fortify your digital assets against threats with our advanced security measures, keeping your business safe and secure.
Software Updates: Stay current with the latest software, as we manage updates seamlessly, keeping your systems efficient and secure.
Strategic Consulting: Navigate the IT landscape with our expert consulting, aligning technology with your business goals for optimal growth.

Why Partner with Our Managed IT Services?

Expertise: Our team of IT maestros ensures your technology is managed with precision and care.
Customization: Tailor-made IT strategies that fit your business like a glove, ensuring you get exactly what you need.
Cost Efficiency: Enjoy significant savings on IT costs, with our services designed to optimize your budget and resources.
Peace of Mind: Rest easy knowing your IT is in expert hands, leaving you free to focus on what you do best—growing your business.

The Future is Streamlined, and It's Powered by Managed IT
Choosing our Managed IT Services means choosing a future where technology is your ally, not a challenge. It's about embracing a service that not only supports but also propels your business towards success.

Set sail with us on this digital voyage. Embrace our Managed IT Services and let's chart a course to a brighter, more efficient tomorrow.

Ready to take your IT to the next level? Connect with us, and let's make IT work for you!

What We Offer

Comprehensive IT Management

Ensuring system updates, security patches, and efficient troubleshooting.

Proactive Issue Resolution

Proactively identifying and resolving issues to minimise business disruptions

Tailored Managed IT Plans

Our managed IT plans are tailored to meet your specific requirements.

Services included.

Networking monitoring and management Software updates and patch management Helpdesk support Networking and infrastructure management Cloud Services

Networking monitoring and management

Our Networking Monitoring and Management Service ensures the heartbeat of your business stays strong. We provide comprehensive solutions for monitoring and managing your network, from optimising traffic patterns to enhancing security measures. Alphalogix is your partner in maintaining a resilient, secure, and high-performance network that forms the backbone of your digital infrastructure.

Software updates and patch management

In today's fast-paced digital world, staying up to date with the latest software updates and security patches is non-negotiable for maintaining a secure and efficient IT environment. At Alphalogix, we understand the challenges and complexities associated with software maintenance, so we offer our dedicated Software Updates and Patch Management Services.

Helpdesk support

A responsive and efficient IT help desk is essential in today's fast-paced and technology-driven business world. At Alphalogix, we understand the importance of providing top-tier Help Desk Support Services to keep your organisation's IT operations running smoothly. Our service is designed to deliver expert technical assistance, resolve issues promptly, and ensure uninterrupted productivity.

Networking and infrastructure management

In today's hyper-connected digital landscape, an organisation's network and IT infrastructure are the backbone of its operations. At Alphalogix, we understand the critical role that networking and infrastructure play in ensuring the smooth flow of data and the reliability of your IT ecosystem. Our Networking and Infrastructure Management Services are designed to provide a comprehensive and proactive solution for building, optimising, and maintaining a robust IT environment.

Cloud Services

Streamline your operations and elevate your business with our comprehensive suite of cloud services. From seamless integration to efficient management, we offer solutions for cloud storage, infrastructure, and Software-as-a-Service (SaaS) applications. Embrace the flexibility, scalability, and accessibility of the cloud with Alphalogix as your trusted partner in modernising your IT infrastructure.

Pricing / Package

Our services come with a variety of packages to fit your business needs and budget.

Essentials

Customers who need foundational support for establishing their businesses or for front line workers.

Suitable for 1-9 users.

Support coverage: Directly to end-users

Licence Plan designed for: Microsoft 365 Business Basic

* Licencing are excluded from package

Included:

User and Desktop Support
Technical Account Management
24x7 Real-Time Monitoring with Proactive Response
Software Licence Monitoring
Asset Lifecycle Management
Cloud Service Management
Cloud-based Advanced Antivirus/Antimalware Software
Monthly Cloud and IT Strategy Meetings

Bespoke:

Onsite Support

Contact Us

Advanced

Customers who need elevated, cloud-focused support for growing their businesses.

Suitable for 10-49 Staff

Support coverage: Directly to end-users

Licence Plan designed for: Microsoft 365 Business Standard

* Licencing are excluded from package

Included:

User and Desktop Support
Technical Account Management
24x7 Real-Time Monitoring with Proactive Response
Software Licence Monitoring
Asset Lifecycle Management
Cloud Service Management
Cloud-based Advanced Antivirus/Antimalware Software
Windows, Mac and Common Applications Patch Management
Fortnightly/Monthly Cloud and IT Strategy Meetings

Bespoke:

Line of Business Application Support
Onsite Support

Contact Us

Premium

Customers who need complete, end-to-end managed support for growing their businesses and gaining a competitive advantage through innovative Cloud technology.

Suitable for companies that have 50+ users.

Support coverage: Directly to end-users

Licence Plan designed for: Microsoft 365 Business Premium

* Licencing are excluded from package

Included:

User and Desktop Support
Technical Account Management
24x7 Real-Time Monitoring with Proactive Response
Software Licence Monitoring
Asset Lifecycle Management
Cloud Service Management
Cloud-based Advanced Antivirus/Antimalware Software
Windows, Mac and Common Applications Patch Management
Software License Compliance Management
24/7 Support Coverage
Fortnightly/Monthly Cloud and IT Strategy Meetings
Line of Business Application Support
Onsite Support

Contact Us

Enterprise

Customers who have in-house IT expertise and require a collaborative managed support arrangement for growing their businesses and gaining a competitive advantage through innovative Cloud technology.

Suitable for Medium to Large

Support coverage: Directly to end-users, or co-managed (working collaboratively with your internal IT team)

Licence Plan designed for: Microsoft 365 Business Premium, Microsoft 365 E3 & Microsoft 365 E5

* Licencing are excluded from package

Included:

User and Desktop Support
Technical Account Management
24x7 Real-Time Monitoring with Proactive Response
Software Licence Monitoring
Asset Lifecycle Management
Cloud Service Management
Cloud-based Advanced Antivirus/Antimalware Software
Line of Business Application Support
Onsite Support
Windows, Mac and Common Applications Patch Management
Software License Compliance Management
24/7 Support Coverage
Fortnightly/Monthly Cloud and IT Strategy Meetings

Contact Us

Note: Costs listed above are at market rate, but Microsoft License-based services offers partners, like Alphalogix, can provide these licenses at a discounted rate. Contact us today to see how Alphalogix can save your organization money on licensing!

FAQ

How does Alphalogix handle issue resolution in Managed IT Services?

Alphalogix takes a proactive approach to identifying and resolving issues before they impact business operations, minimising downtime and disruptions.

What is included in Alphalogix's Managed IT Plans?

Our managed IT plans are tailored to meet specific requirements, offering services such as networking monitoring and management, software updates and patch management, helpdesk support, and networking and infrastructure management.

What is Networking Monitoring and Management?

Networking Monitoring and Management is a comprehensive approach to overseeing and optimising an organisation's computer network's performance, security, and reliability. This service involves utilising specialised tools and practices to monitor, analyse, and manage various aspects of the network infrastructure, ensuring it operates efficiently and securely.

What do Software Updates and Patch Management involve?

Software Updates and Patch Management are crucial to maintaining a secure and efficient IT environment. These processes involve systematically updating and applying patches to software, applications, and operating systems to address vulnerabilities, enhance features, and improve overall performance.

What is covered in Networking and Infrastructure Management?

Alphalogix's Networking and Infrastructure Management Services provide a proactive solution for building, optimising, and maintaining a robust IT environment, acknowledging the critical role of networking and infrastructure in an organisation's operations.