Unified Communication Services
As a Microsoft Certified partner, 3CX Certified provider, and authorised reseller of Aussie Broadband and Breeze Connect, Alphalogix delivers end-to-end unified communication solutions for organisations. We manage your internet connectivity, cloud phone systems, mobile fleet, and collaboration tools — from initial design and migration through to ongoing support.
Your Business Has Five Communication Tools.
None of Them Talk to Each Other.
AI Cameras & VMS Solutions
Real-time Video Analytics
Facial Recognition & Biometric
Anomaly Detection Systems
Multi-Cloud and Edge Deployments
Unified Communication & Collaboration
Too many tools. Too many apps. Too many missed connections.
Alphalogix brings your calls, video meetings, instant messaging, and file sharing into one unified platform — Microsoft Teams and 3CX —
so your team can communicate and collaborate from any device, anywhere in Australia.
One platform. Zero complexity.
Microsoft Teams Integrated
3CX Certified
Work From Anywhere
Business Internet & Managed Connectivity
Your internet connection is the foundation of everything your business does. When it fails, everything stops.
Alphalogix supplies and manages business-grade internet through our partnership with Aussie Broadband — from NBN Business and Fibre to the Premises, through to dedicated Enterprise Ethernet with automatic failover built in.
Fast. Reliable. Always on.
Aussie Broadband Powered
Automatic Failover
24/7 Monitored
VoIP & Cloud Phone Systems
Still running an ageing PABX? You’re paying too much for hardware that’s holding your business back.
Alphalogix has completed hundreds of PABX migrations across Australia — moving businesses to modern, cloud-based phone systems built on Microsoft Teams Phone and 3CX. Lower costs, better features, and a phone system that works wherever your team does.
Same numbers. Zero disruption. Better in every way.
PABX Migration Experts
Microsoft Teams Phone
3CX Certified
Mobile Voice & Data Plans
Your team is mobile — your phone plans should work just as hard as they do.
Through our partnership with Breeze Connect, Alphalogix manages your entire mobile fleet — voice plans, data plans, device security,
and mobile device management — all under one roof, on one monthly bill.
One provider. Total mobile control.
Breeze Connect Powered
Full Fleet Management
One Consolidated Bill
Microsoft Teams Voice Integration
Most businesses use Microsoft Teams for meetings. Very few are using it as their complete phone system — and missing out on significant cost savings as a result.
As a Microsoft Certified partner, Alphalogix deploys Microsoft Teams Phone with full direct routing capability — turning Teams into your entire business phone system, with every existing number ported across and every call handled professionally.
One app. Calls, meetings, and messages — all in one place.
Microsoft Certified
Direct Routing Capable
Full PABX Replacement
NBN & Enterprise Ethernet
Not every business needs the same internet connection — and choosing the wrong one costs you every day.
Alphalogix matches the right connectivity solution to your specific requirements. NBN Business for cost-effective SMB connectivity. Fibre to the Premises for high-performance symmetrical speeds. Enterprise Ethernet for businesses that simply cannot afford downtime — dedicated, uncontended, and SLA-backed.
The right connection for your business. Every time.
Aussie Broadband Partner
Enterprise SLA Backed
Scalable Connectivity
Number Porting & PABX Migration
Your business phone number is one of your most valuable assets — and changing your phone system should never mean losing it.
Alphalogix manages the complete migration from your legacy PABX to a modern cloud platform, including full number porting, parallel running during transition, and staff training before cut-over. We have completed hundreds of migrations across Australia without a single number lost.
Your numbers stay. Your calls keep coming.
Zero Number Loss
Parallel Running Available
Full Staff Training
Network Infrastructure & Wi-Fi
A great phone system and fast internet mean nothing if your internal network cannot carry them reliably.
Alphalogix designs and deploys business-grade network infrastructure — built on Ubiquiti UniFi and Cisco — including managed switching, structured cabling, high-density Wi-Fi, and Quality of Service configuration that prioritises your voice and video traffic above everything else.
A network built for the way you work.
UniFi & Cisco Powered
Voice-Optimised QoS
Full Coverage Guaranteed
Communication Security
Your communications are a target. Business email compromise, VoIP toll fraud, and unsecured mobile devices are costing Australian businesses millions every year.
Alphalogix secures every layer of your communications environment — Microsoft Defender for email protection, SIP trunk encryption for your phone system, Mobile Device Management for your fleet, and multi-factor authentication across Microsoft 365 and Teams — so your business stays protected at every point of communication.
Secured at every layer. Always.
Email Threat Protection
VoIP Fraud Prevention
MDM Secured Devices
Ongoing Management & Support
Most communications providers connect you and walk away. Alphalogix stays.
We monitor your internet connections, VoIP platform, and network infrastructure 24 hours a day — managing your Microsoft 365 licences, onboarding new staff, applying security updates, and providing helpdesk support whenever your team needs it. All for one predictable monthly fee.
One partner. Everything managed. Always on.
24/7 System Monitoring
Licence Management Included
Single Point of Support
Your Business Has Five Communication Tools.
None of Them Talk to Each Other.
Your phones are in one system. Your video meetings are in another. Messages are somewhere else. Mobiles are on a plan nobody manages. And when a customer calls while your team is working from home — it just rings out. Disconnected communication tools don’t just frustrate your team. They cost you customers, slow down your operations, and make your business look unprofessional to the people who matter most.
There is a better way. Alphalogix unifies your entire communications stack — internet, voice, mobile, and collaboration — into one seamlessly managed solution that works wherever your team does.
AI Cameras & VMS Solutions
Real-time Video Analytics
Facial Recognition & Biometric
Anomaly Detection Systems
Multi-Cloud and Edge Deployments
Unified Communication & Collaboration
Too many tools. Too many apps. Too many missed connections.
Alphalogix brings your calls, video meetings, instant messaging, and file sharing into one unified platform — Microsoft Teams and 3CX — so your team can communicate and collaborate from any device, anywhere in the world.
One platform. Zero complexity.
Microsoft Teams Integrated
3CX Certified
Work From Anywhere
Business Internet & Managed Connectivity
Your internet connection is the foundation of everything your business does. When it fails, everything stops.
Alphalogix supplies and manages business-grade internet through our partnership with Aussie Broadband — from NBN Business and Fibre to the Premises, through to dedicated Enterprise Ethernet with automatic failover built in.
Fast. Reliable. Always on.
Aussie Broadband Powered
Automatic Failover
24/7 Monitored
VoIP & Cloud Phone Systems
Still running an ageing PABX? You’re paying too much for hardware that’s holding your business back.
Alphalogix has completed hundreds of PABX migrations across Australia — moving businesses to modern, cloud-based phone systems built on Microsoft Teams Phone and 3CX. Lower costs, better features, and a phone system that works wherever your team does.
Same numbers. Zero disruption. Better in every way.
PABX Migration Experts
Microsoft Teams Phone
3CX Certified
Mobile Voice & Data Plans
Your team is mobile — your phone plans should work just as hard as they do.
Through our partnership with Breeze Connect, Alphalogix manages your entire mobile fleet — voice plans, data plans, device security, and mobile device management — all under one roof, on one monthly bill.
One provider. Total mobile control.
Breeze Connect Powered
Full Fleet Management
One Consolidated Bill
Microsoft Teams Voice Integration
Most businesses use Microsoft Teams for meetings. Very few are using it as their complete phone system — and missing out on significant cost savings as a result.
As a Microsoft Certified partner, Alphalogix deploys Microsoft Teams Phone with full direct routing capability — turning Teams into your entire business phone system, with every existing number ported across and every call handled professionally.
One app. Calls, meetings, and messages — all in one place.
Microsoft Certified
Direct Routing Capable
Full PABX Replacement
NBN & Enterprise Ethernet
Not every business needs the same internet connection — and choosing the wrong one costs you every day.
Alphalogix matches the right connectivity solution to your specific requirements. NBN Business for cost-effective SMB connectivity. Fibre to the Premises for high-performance symmetrical speeds. Enterprise Ethernet for businesses that simply cannot afford downtime — dedicated, uncontended, and SLA-backed.
The right connection for your business. Every time.
Aussie Broadband Partner
Enterprise SLA Backed
Scalable Connectivity
Number Porting & Migration
Your business phone number is one of your most valuable assets — and changing your phone system should never mean losing it.
Alphalogix manages the complete migration from your legacy PABX to a modern cloud platform, including full number porting, parallel running during transition, and staff training before cut-over. We have completed hundreds of migrations across Australia without a single number lost.
Your numbers stay. Your calls keep coming.
Zero Number Loss
Parallel Running Available
Full Staff Training
Network Infrastructure & Wi-Fi
A great phone system and fast internet mean nothing if your internal network cannot carry them reliably.
Alphalogix designs and deploys business-grade network infrastructure — built on Ubiquiti UniFi and Cisco — including managed switching, structured cabling, high-density Wi-Fi, and Quality of Service configuration that prioritises your voice and video traffic above everything else.
A network built for the way you work.
UniFi & Cisco Powered
Voice-Optimised QoS
Full Coverage Guaranteed
Communication Security
Your communications are a target. Business email compromise, VoIP toll fraud, and unsecured mobile devices are costing Australian businesses millions every year.
Alphalogix secures every layer of your communications environment — Microsoft Defender for email protection, SIP trunk encryption for your phone system, Mobile Device Management for your fleet, and multi-factor authentication across Microsoft 365 and Teams — so your business stays protected at every point of communication.
Secured at every layer. Always.
Email Threat Protection
VoIP Fraud Prevention
MDM Secured Devices
Ongoing Management & Support
Most communications providers connect you and walk away. Alphalogix stays.
We monitor your internet connections, VoIP platform, and network infrastructure 24 hours a day — managing your Microsoft 365 licences, onboarding new staff, applying security updates, and providing helpdesk support whenever your team needs it. All for one predictable monthly fee.
One partner. Everything managed. Always on.
24/7 System Monitoring
Licence Management Included
Single Point of Support
The Alphalogix Difference
End-to-End
Delivery
Microsoft Partner
Accredited
As a certified Microsoft Partner, we deploy and manage the full Microsoft ecosystem — Azure, Microsoft 365, and the complete Microsoft Security suite — giving your business enterprise-grade infrastructure backed by official accreditation.
Built Around
Your Business
No two businesses are the same — and neither are our solutions. Every engagement starts with understanding your specific environment, goals, and budget. We build around you, not around a template.
Proactive,
Not Reactive
We monitor, maintain, and protect your environment around the clock — identifying and resolving issues before they impact your business. Less downtime. Fewer surprises. More confidence.
A Partner
For The Long Term
We don’t disappear after installation. Alphalogix is with you for the long haul — regular reviews, proactive support, technology roadmapping, and a dedicated team that knows your business inside out.
How We Connect Your Business
1
Discovery & Consultation
Before we recommend anything, we listen. We meet with your team, audit your current environment, and ask the questions that uncover your real challenges — not just the symptoms. You get honest findings and a clear picture of exactly where you stand. No assumptions. No generic solutions. Just the truth about your environment and what it needs.
2
Design & Integration
Every solution we design is built specifically for your business — your size, your environment, your budget, and your goals. We document everything before a single piece of equipment is ordered or a single line of configuration is written. You see exactly what you’re getting and why — before we begin. No surprises. No scope creep. No decisions made without you.
3
Implementation & Hardening
Our certified technicians install, configure, and test every component of your solution — with minimal disruption to your operations. We don’t consider a deployment complete until every system is hardened, every integration is tested, and every user is trained and confident. Day one performance. Not day thirty.
4
Support & Optimisation
Going live is the beginning of our relationship — not the end of it. Alphalogix monitors, maintains, and continuously optimises your environment after deployment. Regular health checks, proactive updates, and a dedicated support team mean your technology keeps performing — and keeps evolving with your business. We don’t disappear after handover. We stay.
How We Connect Your Business
1
Discovery & Consultation
2
Design & Integration
Every solution we design is built specifically for your business — your size, your environment, your budget, and your goals. We document everything before a single piece of equipment is ordered or a single line of configuration is written. You see exactly what you’re getting and why — before we begin. No surprises. No scope creep. No decisions made without you.
3
Implementation & Hardening
Our certified technicians install, configure, and test every component of your solution — with minimal disruption to your operations. We don’t consider a deployment complete until every system is hardened, every integration is tested, and every user is trained and confident. Day one performance. Not day thirty.
4
Support & Optimisation
Going live is the beginning of our relationship — not the end of it. Alphalogix monitors, maintains, and continuously optimises your environment after deployment. Regular health checks, proactive updates, and a dedicated support team mean your technology keeps performing — and keeps evolving with your business. We don’t disappear after handover. We stay.
Frequently Asked Questions
01. What are Unified Communication Services?
Unified Communication Services bring together every way your business communicates — phone calls, video meetings, instant messaging, email, and file sharing — into one single, managed platform.
Instead of juggling multiple apps and providers, your entire team communicates through one seamless environment, accessible from any device, from anywhere in Australia. Alphalogix delivers this through Microsoft Teams, 3CX, and our carrier partnerships with Aussie Broadband and Breeze Connect.
02. Can Alphalogix replace our existing phone system?
Yes — and this is one of our most requested services. Alphalogix has completed hundreds of PABX migrations across Australia, moving businesses from ageing on-premise phone systems to modern cloud-based platforms built on Microsoft Teams Phone and 3CX.
We manage the entire process — number porting, parallel running during transition, staff training, and cut-over — so your business never misses a call throughout the migration.
03. Will we keep our existing phone numbers?
Absolutely. Your existing phone numbers — local landlines, 1300 numbers, and 1800 numbers — are fully portable to your new platform. Alphalogix manages the complete number porting process on your behalf, ensuring every number transfers cleanly with zero loss and minimal disruption to your operations.
04. What internet connections do you provide?
Through our partnership with Aussie Broadband, Alphalogix supplies and manages the full range of business internet solutions — NBN Business, Fibre to the Premises, and dedicated Enterprise Ethernet for businesses requiring guaranteed uptime and uncontended bandwidth.
We also design failover and redundancy solutions that automatically switch to a backup connection if your primary link goes down, keeping your business online around the clock.
05. What is Microsoft Teams Phone and do I need it?
Microsoft Teams Phone turns Microsoft Teams into your complete business phone system — allowing your team to make and receive calls to any phone number in the world, directly from the Teams app on any device.
If your business already uses Microsoft 365, Teams Phone is the most cost-effective way to replace your existing phone system without introducing a new platform. As a Microsoft Certified partner, Alphalogix designs and deploys Teams Phone with full direct routing capability across Australia.
06. What is 3CX and is it right for my business?
Yes — and this is one of the biggest advantages of modern unified communications. Both Microsoft Teams Phone and 3CX include fully featured mobile and desktop apps, meaning your team can make and receive business calls from their laptop or mobile phone regardless of where they are working.
Your customers call your business number and your team answers — from the office, from home, or from anywhere in the world.
07. Can our team work from home and still use the phone system?
Yes — and this is one of the biggest advantages of modern unified communications. Both Microsoft Teams Phone and 3CX include fully featured mobile and desktop apps, meaning your team can make and receive business calls from their laptop or mobile phone regardless of where they are working.
Your customers call your business number and your team answers — from the office, from home, or from anywhere in the world.
08. Do you provide mobile phone plans for our team?
Yes. Through our partnership with Aussie Boardband, Alphalogix manages business mobile voice and data plans for teams of every size — from single lines to large fleet deployments.
We handle everything from plan provisioning and device management through to Mobile Device Management security, consolidated billing, and ongoing fleet management, so you never have to deal with a carrier directly again.
09. What desk phones do you supply?
Alphalogix supplies and supports a full range of business desk phones from the world’s leading manufacturers — Yealink, Poly, Cisco, SNOM, and Ubiquiti UniFi — covering everything from standard desk handsets and executive phones through to conference room speakerphones and wireless DECT handsets.
All hardware is pre-configured by our team before delivery, meaning your phones arrive ready to use straight out of the box.
10. How do you keep our communications secure?
Alphalogix secures every layer of your communications environment as standard. This includes Microsoft Defender for Office 365 for email threat protection, SIP trunk encryption for your VoIP platform, Multi-Factor Authentication across Microsoft 365 and Teams, Mobile Device Management for your mobile fleet, and network-level security controls that isolate and protect your voice traffic.
Security is not an add-on for us — it is built into every solution we design and deploy.
Respond Faster.
Start With One Simple Conversation.
Book a free 30-minute consultation with an Alphalogix communications specialist. We will review your current internet, phone, and mobile setup, identify where you are overpaying or underserved, and show you exactly what unified communications looks like for your business.
No obligation. No lock-in contracts. Just honest advice from a Microsoft Certified and 3CX Certified Australian team.