Nexus: every site you run, in one live view

Nexus opens on the world. Your sites are points of light on it, and the colour of each one is the honest state of the equipment underneath — teal for healthy, amber for something that needs looking at, red for something failing, and dark for something that has stopped reporting at all.

You do not search for a site. You fly to it. The view descends world to country to state to city, and the same picture carries all the way down, so the thing you clicked at the top of the descent is the thing you are standing in at the bottom.

Site Reality is the level where a site stops being a row in a list and becomes a place. The building is rendered in its real surroundings — the streets around it, the approaches, the shape of the block — so that somebody who has never visited can still orient themselves before they ever open a floorplan.

It is also where the outside world is allowed in. Current conditions, the forecast, air quality and local time come from Google's weather and geospatial services; traffic on the approaches comes from HERE. None of it is decoration: when you are deciding whether to send an engineer across a city this afternoon, the fact that it is about to be thirty-nine degrees and the M4 is stopped is part of the decision.

Inside the building, Nexus draws the floor: zones, rooms, and every managed device sitting on the spot it actually occupies. Cameras, access control, network equipment, servers, environmental sensors — each one a marker on a plan rather than a hostname in a table.

Health is spatial here, and that changes what you notice. A list of twelve offline devices tells you twelve things are down. A floorplate showing those same twelve devices clustered in one corner of one level tells you a switch or a circuit has gone, which is one thing, and tells you which one.

The descent does not stop at the floor. Select a communications cabinet on the twin and Nexus opens its elevation — the physical front of the rack, drawn to the millimetre from a library of real faceplates, with each piece of equipment in the rack unit it actually occupies.

This is the level where a remote problem becomes an actionable instruction. Instead of telling somebody on site to 'find the switch that's down', you can tell them the cabinet, the rack unit and what the panel in front of them looks like.

Not everybody wants to fly a globe. A duty manager at seven in the morning wants one screen that says whether anything needs them, and the Digital Dashboard is that screen: what is under management, what is healthy, what has been offline longest, and what — if anything — needs attention right now.

It breaks the site down the two ways people actually think about it: by area, so you can see that Ward Level 1 is fine and the loading dock is not, and by layer, so you can see that every camera is up but half the access control is not.

For a multi-site customer the globe is the story and the table is the work. The estate view lists every site you are responsible for, sorted so the thing that needs you most is at the top — by severity first, then by how much of the site is affected.

It is the surface a regional manager lives in: no navigation, no descent, just the list and the ability to jump straight into any site that needs a closer look.

Security teams put a screen on a wall and leave it on. Wall mode is the status board reformatted for that screen — larger type, no controls, readable across a room — with an explicit freshness indicator so that a frozen display announces itself rather than quietly showing yesterday.

It is designed around how those screens are actually logged in: a shared read-only account, which is exactly what the Viewer role is for. Enterprise plans add rotation, so one screen can cycle a region rather than showing a single site.